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BBe it a Hotel, Bed & Breakfast, Self Catering, Caravan and Camping or Conference Venue that you own, or run, the advantages of being graded by the TGCSA are endless. For one, you’ll be pleased to know that once your establishment has been graded by one of our Accredited Grading Assessors and displays the TGCSA Star insignia, it takes a single glance for local and international visitors to recognise your quality and service excellence. While some wear their hearts on their sleeves, we have experience to believe that wearing stars works far better.
Understanding the stars
There is an acceptable basic quality in the overall standard of furnishings, service and guest care. You should also be entitled to an adequate breakfast and soap and bath towels in the bathroom.
You’ll find a good quality in the overall standard of facilities, furnishings and guest care. Expect breakfast with at least some hot food and hand towels, bath towels and soap in the bathrooms.
You should receive a very good quality in the overall standard of facilities, service and guest care. You should also be able to order just about anything for breakfast.
You can expect an excellent quality of the overall standard of facilities, furnishings, service and guest care. Enjoy a full breakfast over an extended period and have the option of being served at your own table. Room service should be available at least 18 hours of every day and all rooms should have a work area that includes a desk.
You will find the most outstanding quality and luxurious accommodation matching the best international standards of furnishings, service and guest care. Breakfast is guaranteed to encompass all tastes, be served all day and include seated and in-room dining. Room service can be ordered 24 hours a day.