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BBe it a Hotel, Bed & Breakfast, Self Catering, Caravan and Camping or Conference Venue that you own, or run, the advantages of being graded by the TGCSA are endless. For one, you’ll be pleased to know that once your establishment has been graded by one of our Accredited Grading Assessors and displays the TGCSA Star insignia, it takes a single glance for local and international visitors to recognise your quality and service excellence. While some wear their hearts on their sleeves, we have experience to believe that wearing stars works far better.

Getting graded

It is so important for all of us in the Travel and Tourism industry to use and promote TGCSA Star Graded establishments. By doing this, we help our country achieve the highest level of quality assurance, promote optimal value for money and give ‘customer expectation’ the paramount position it deserves.

Understanding the stars

Acceptable

Acceptable

There is an acceptable basic quality in the overall standard of furnishings, service and guest care. You should also be entitled to an adequate breakfast and soap and bath towels in the bathroom.

Good

Good

You’ll find a good quality in the overall standard of facilities, furnishings and guest care. Expect breakfast with at least some hot food and hand towels, bath towels and soap in the bathrooms.

Very Good

Very Good

You should receive a very good quality in the overall standard of facilities, service and guest care. You should also be able to order just about anything for breakfast.

Excellent

Excellent

You can expect an excellent quality of the overall standard of facilities, furnishings, service and guest care. Enjoy a full breakfast over an extended period and have the option of being served at your own table. Room service should be available at least 18 hours of every day and all rooms should have a work area that includes a desk.

Outstanding

Outstanding

You will find the most outstanding quality and luxurious accommodation matching the best international standards of furnishings, service and guest care. Breakfast is guaranteed to encompass all tastes, be served all day and include seated and in-room dining. Room service can be ordered 24 hours a day.

Events

Meetings Africa 2018

Gauteng
Meetings Africa 2018

In recent years, the global meetings industry has begun to recognise Africa as a sought after destination. Meetings Africa showcases Africa’s diverse offering of services and products where African associations and African meetings industry professionals can partner to help transform our continent. In the last five years (between 2013 and 2017) Meetings Africa has hosted over 1000 international and regional buyers, 1336 exhibitors and over 7000 visitors. Meetings Africa 2018 will take place from 26-28 February 2018.

Africa's Travel Indaba 2018

KwaZulu-Natal
Africa's Travel Indaba 2018

Africa's Travel Indaba is one of the largest tourism marketing events on the African calendar and one of the top three ‘must visit’ events of its kind on the global calendar. It showcases the widest variety of Southern Africa's best tourism products and attracts international buyers and media from across the world. INDABA is owned by South African Tourism and organised by Pure Grit Project and Exhibitions Management (Pty) Ltd. Africa’s Travel Indaba will take place from 8 to 10 May 2018 at the Inkosi Albert Luthuli International Convention Centre in Durban, with 7 May being BONDay. Join the movement and follow the conversations on Twitter: https://twitter.com/travel_indaba Instagram: https://www.instagram.com/travelindaba/   LinkedIn: https://www.linkedin.com/company-beta/18073943/   Hashtag: #AfricaMovesYou

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