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Grading process

Online application process

01/08

Online application process

1.1. Identify your Establishment 1.2. Settle your Account

Assessor’s responsibilities

02/08

Assessor’s responsibilities

2.1. Contact Client & Confirm Assessment Date 2.2. Schedule the Grading 2.3. Conduct the Practical Grading 2.4. Discuss the Findings 2.5. Agree on the Recommended Grading 2.6. Submit to PMA

Pre-screening by PMA

03/08

Pre-screening by PMA

3.1. Provincial Master Assessor’s Main Responsibility 3.2. Provides Rejection with Reason 3.3. Final Decision by Monthly Property Approvals Exco

Scoring Criteria

04/08

Scoring Criteria

Standard Criteria: building exterior, bedrooms, bathrooms, public areas and general facilities Category Specific Criteria: Dining facilities, general service, housekeeping, additional facilities, responsible environment

Scoring result

05/08

Scoring result

5 stars – Outstanding 4 stars – Excellent 3 stars – Very good 2 stars – good 1 star - acceptable

Dispensation and Grace Period

06/08

Dispensation and Grace Period

Certain properties may not meet the Minimum Requirements and Grading Criteria. These properties can submit a motivation for either a dispensation or a grace period.

Awarding of Stars

07/08

Awarding of Stars

7.1. Approval of the meeting and automated approval letters 7.2. Receive TGCSA Marketing Collateral 7.3. Receive Printed Certificate and Plaque 7.4. Listing on the website

Scoring Result

08/08

Scoring Result

8.1. No need to apply again 8.2. Reminder to renew membership sent 120 days before expiry date 8.3. Invoice settled before 30 days 8.4. Make an appointment with Assessor for grading 8.5. Approval of renewal application

Grading criteria
Grading fees
FAQs

Basket of benefits

As a graded establishment, not only will you receive the honour of being graded, you’ll also receive a number of invaluable benefits from Basket Of Benefits as we partner with you to get you everything you need to help your stars shine bright.

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